Shipping Policy
We ship all orders with care and efficiency to ensure your items arrive safely and on time.
Order Processing
• Orders are processed within 1–3 business days
• Once dispatched, you will receive tracking details via email
• Orders placed on weekends or public holidays will be processed the next business day
Shipping Timeframes
Australia
Standard Shipping:
3–6 business days after dispatch
Express Shipping:
1–3 business days after dispatch
International
Standard International Shipping:
9–15 business days after dispatch
Please note: international shipping times may vary depending on destination and customs processing.
Delays
During peak periods, including public holidays and seasonal sales, shipping delays may occur due to increased carrier demand. While we work closely with our delivery partners, these delays are outside of our control.
Lost or Stolen Packages
Once a parcel has been scanned and accepted by the carrier, delivery responsibility transfers to the shipping provider. If your package is lost or delayed, please contact us and we will assist in opening an investigation with the carrier.
